Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at halionarexum.
This Privacy Policy explains how halionarexum ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our venture building services and educational programs. This policy complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
Last updated: March 2025
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Contact details (name, email address, phone number, postal address)
- Educational background and professional experience
- Payment information for program fees
- Communications with our team
- Program application materials and assessments
Technical Information
When you visit our website, we automatically collect certain technical information:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on our site
- Referral sources and click patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for legitimate business purposes related to our venture building and educational services. We never sell your personal data to third parties.
Purpose | Legal Basis | Data Types |
---|---|---|
Program delivery and administration | Contract performance | Contact details, educational background |
Communication and support | Legitimate interests | Contact details, communication records |
Payment processing | Contract performance | Payment information, contact details |
Website improvement | Legitimate interests | Technical information, usage data |
Data Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in delivering our programs. These include:
- Payment processors for handling program fees
- Cloud storage providers for secure data hosting
- Email service providers for program communications
- Analytics providers for website performance monitoring
All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information where required by Australian law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to regulatory inquiries
Your Rights and Choices
Access Your Data
Request a copy of the personal information we hold about you, including how it's being used.
Correct Information
Update or correct any inaccurate or incomplete personal information we have on file.
Restrict Processing
Limit how we use your information in certain circumstances, such as while we verify accuracy.
Data Portability
Receive your personal data in a structured format for transfer to another service provider.
Exercising Your Rights: To exercise any of these rights, contact us using the details below. We'll respond within 30 days and may need to verify your identity before processing your request.
Data Security and Retention
We implement comprehensive security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls limiting data access to authorized personnel
- Secure backup systems and disaster recovery procedures
- Staff training on privacy and security best practices
Retention Periods
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Program participant records: 7 years after program completion
- Financial records: 7 years as required by Australian tax law
- Marketing communications: Until you unsubscribe
- Website analytics data: 26 months maximum
International Transfers
Some of our service providers are located outside Australia. When we transfer your personal information overseas, we ensure adequate protection through:
- Contracts requiring equivalent privacy protection
- Transfers to countries with adequate privacy laws
- Compliance with Australian Privacy Principle 8
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by email or through a prominent notice on our website.
Complaints and Disputes
If you have concerns about how we handle your personal information, please contact us first. We'll investigate and respond promptly. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Our Privacy Officer
Email: privacy@halionarexum.com
Phone: +61 3 9329 9430
Mail: Privacy Officer
halionarexum
College Ave, Forest Lake QLD 4078
Australia
Response Time: We aim to respond to privacy inquiries within 5 business days.